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Servicing Information
Thank you for allowing General Mortgage Capital Corporation "GMCC" to assist with your mortgage needs.
The servicing of your loan will likely be transferred to a new servicer within the first 30-90 days of closing. See below for important information you will need before and after your loan is transferred.
After your loan closes and until loan is transferred, GMCC is your servicer. If your mortgage payment is due to GMCC, we will send out a mortage statement with coupon by USPS about 2 weeks prior to the payment due date. If you would like to make a payment sooner, there are payment coupons included with the loan documents that you signed right before closing.
GMCC only accepts payment in full and by physical check at this time. Physical checks accepted are:
- Personal check
- Business check
- Cashier's check
- Money order
- Bill pay check (available with *most* major banks at no additional cost to consumer)
Make sure that your check includes the loan number (listed on loan documents and mortgage statement/coupon) and mail it to:
General Mortgage Capital Corporation
ATTN: Payment Processors
1350 Bayshore Hwy, Ste 740
Burlingame, CA 94010
After your loan transfers, GMCC will send you a "Notice of Servicing Transfer" letter that indicates when we will stop accepting your payments. The letter will also have your new servicer's information. It is possible that even after the loan transfers, a couple payments could still be due to GMCC so it is important to review the transfer letter carefully.
If you are unsure if your loan has been transferred or where your payment is due, please reach out to our Servicing Department by email servicing@gmccloan.com


1098 Forms: GMCC will be sending 1098 forms via USPS no later than 1/31 of the following tax year. Email electronic copy requests to servicing@gmccloan.com
General Mortgage Capital Corporation NMLS #254895
1350 Bayshore Highway, Suite 740, Burlingame, CA  94010
Office:  (650) 340-7800
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